Welcome

Welcome to the Yovanka Loria Professional Community. 

Our mission is to provide exceptional education, premium hair extensions and ongoing support while maintaining the highest standards of professionalism, safety and client care.

These YL Professional Standards are designed to protect you, your clients and the Yovanka Loria brand by ensuring every stylist has a clear understanding of our expectations and professional practices.

The following standards apply to all Yovanka Loria education, certification programs, approved stylists and wholesale accounts.

Education & Professional Access Pathways

Method Only Course

The YL Hidden Bead Method Only Course teaches the YL Hidden Bead installation method only.

This course is not a certification program.

Completion does not include certification, mentorship, or access to the YL Professional Shop.

Stylists may submit an optional practical assessment to be considered for wholesale access and additional YL Professional benefits. 

All services performed following this course remain the responsibility of the treating stylist. Yovanka Loria accepts no responsibility for installation techniques, client suitability, maintenance practices or client outcomes. 

Professional Shop Approval

Already an experienced extension stylist? You may be eligible to apply for direct access to the YL Professional Shop.

Approval is subject to the successful completion of the YL Stylist Application Form. 

Applications are assessed based on the professional experience, installation techniques, and alignment with YL Professional Standards. 

Successful applicants will receive: 

• Access to the YL Welcome Pack Course
• A 30-minute onboarding session with a YL team member to cover important information, professional standards, and answer any questions.

Professional Shop approval provides access to purchase Yovanka Loria products but does not constitute YL Certification.

YL Certification

YL Certification is earned through successful completion of the Yovanka Loria Certification Program. 

Online Certification includes: 

• Self-paced education
• One-on-one mentorship
• Practical assessment

In-Person Certification includes:

• Hands-on practical education
• One-on-one mentorship
• Practical assessment completed during training

Both certification pathways deliver the same high standard of education, practical competency and client care.

Certification recognises that a stylist has demonstrated the YL installation method to the professional standard expected by Yovanka Loria.

Certified Stylists receive:

• Ongoing education and support
• Continued mentorship
• Eligibility to purchase through the YL Professional Shop

YL Standards

Client suitability should be assessed before every installation. 

Recommended installation methods, maintenance schedules, and aftercare should always be followed.

Hair extensions are a natural product and slight variations in colour, tone, texture, and curl pattern between batches are considered normal.

Texture ranges require a more detailed consultation, as maintenance, styling requirements, and longevity differ from the straight range.

A colour test (strand test) is strongly recommended before colouring straight and textured extensions, as results may vary due to the naturally higher porosity of textured hair.

The expected lifespan of the texture ranges may differ from the straight range and should be discussed with the client during the consultation.

YL Professional Care

Recommended	Avoid
Maintenance appointments every 6-8 weeks	Heat above 180°C (350°F)
Styling tools with adjustable temperature control	Purple shampoo
Heat settings between 150-180°C (300-350°F)	Olaplex, Redken Acidic Bonding Concentrate, Kérastase
Always use a heat protectant	Sulphates & parabens
Extension-safe shampoos & conditioners	Heavy protein treatments
Extension-safe styling products	Chlorinated water without protecting the hair
Clear oils (Argan oil recommended)	Self-tanning products
Silk pillowcase	Sunscreens containing Avobenzone or Octocrylene
Sleep with a loose braid or ponytail	Yellow or coloured oils & serums
Mineral or reef-safe sunscreen where possible
Remove extensions before an MRI

 

Textured Range Care

Recommended	Avoid
Brush thoroughly before washing	Pulling or tugging while brushing
Deep condition every 2 weeks	Aggressive brushing
Use alcohol-free, curl friendly styling products	Allowing textured hair to become dehydrated
Refresh curls regularly	Air drying without curl products
Sleep in a silk bonnet or loose bun

 

Client Concern / Complaint Procedure

If a client raises a concern:

1. Complete the YL Client Concern Assessment Form located within the Education Portal
2. Obtain clear photographic evidence before making any alterations to the hair
3. Contact the Yovanka Loria team
4. Return the hair to Yovanka Loria Headquarters if requested for assessment

Please allow approximately 7-14 business days for the assessment process.

Refunds, replacements, or credits should not be offered until the assessment has been completed.

Returns Address

Yovanka Loria Headquarters

349 Tapleys Hill Road, Seaton, SA, 5023, Australia

Intellectual Property

All Yovanka Loria education, training manuals, videos, installation methods, branding, photography, templates, and marketing materials remain the exclusive intellectual property of Yovanka Loria. 

Copying, reproducing, recording, teaching, distributing or sharing any Yovanka Loria material without prior written permission is strictly prohibited.

Wholesale & Training Resources

Wholesale accounts are subject to approval.

Approved stylists are committed to uphold the quality, safety, and standards of the Yovanka Loria brand. 

The YL training manual, professional handbook, returns & warranty policy, aftercare guide, and resources available within the YL Education Portal should be referred to throughout your YL journey.

 

The YL Stylist Guidelines may be updated periodically to reflect current standards, practices, and brand requirements. Stylists are responsible for ensuring they remain familiar with the most current version of these guidelines. 

By applying for YL Professional Shop access or Certification Pathways, you acknowledge that you have read, understood, and agree to follow the YL Stylist Guidelines.